Refund & Return Policy
Effective Date: May 25, 2026
At Con Ganas, we take pride in delivering high-quality apparel and merchandise. If you are not satisfied with your purchase, please review the following policy.
1. Returns
Items may be returned within 14 days of delivery if:
• The item is unused, unworn, and unwashed
• Original tags and packaging are included
• Proof of purchase is provided
2. Non-Returnable Items
We do not accept returns for:
• Final sale items
• Gift cards
• Customized or limited-edition products
• Worn, washed, or damaged items
3. Exchanges
Exchanges are subject to product availability. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
4. Damaged or Incorrect Orders
If your item arrives damaged or incorrect, contact us within 7 days of delivery at businessdevelopment@weareconganas.com.
5. Refund Processing
Approved refunds will be issued to the original payment method within 5–10 business days after the return is received and inspected.
6. Shipping Costs
Original shipping charges are non-refundable unless the return is due to our error.
7. Contact
Con Ganas shall not be liable for indirect, incidental, or consequential damages arising from use of this website or purchased products.
8. Governing Law
These Terms are governed by the laws of California, USA
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time
10. Contact
Email:businessdevelopment@weareconganas.com
Website:weareconganas.com